Coffee shop app questions from owners

Brewline is a simple monthly plan with no long-term contract. There is a one-time setup fee when you sign up, and the monthly fee starts only after your app is live. The first month after launch is free. Apple and Google charge their own developer account fees, which you pay to them directly. See how pricing works, or book a demo for pricing for your shop.

No. Brewline is a flat monthly price, not a commission on your orders. Your normal card processing fees from Square or Clover still apply, the same as any card sale at your counter.

Plan on about 3 to 4 weeks from signup to launch. If you already have a D-U-N-S number and Apple and Google developer accounts, it can be as quick as 1 to 2 weeks when your accounts are ready. The longest waits are Apple's and Google's business checks and app reviews, so part of the timeline is set by them.

Yes. Your app is published under your business's own accounts, so the listing is yours. You will need:

• A free D-U-N-S number for your business, from Dun & Bradstreet
• An Apple Developer Program membership, enrolled as an organization (Apple charges a yearly fee)
• A Google Play developer account as an organization (Google charges a one-time fee)
• A public website on your own domain and an email address on that domain. Apple requires it, and an Instagram or Facebook page does not count.

We walk you through every step, and you give Brewline admin access instead of sharing passwords. No website yet? Tell us before you sign up and we will talk through it.

No code and no design work. You handle a few account steps (D-U-N-S, Apple, Google, and access for Brewline) and send us your logo, colors, photos, hours, and favorite drinks. We build the app, you test it on your own phone and approve it, and we submit it to the App Store and Google Play.

Square and Clover. Orders from your app go straight into your register, and your menu comes from the items you already have there. Clover connections open as Clover completes its review of the Brewline app, so ask us about timing for your shop.

App orders are paid by card through your register's own payment tools, so the money lands in your Square or Clover account like any other card sale. Card details go to the payment processor and are not stored on the customer's phone or by Brewline.

You do. Your customer list, orders, and menu belong to your shop. Brewline uses them only to run your app, and never sells them or shares them for advertising. If you leave, you can ask for an export of your data.

Your menu prices plus tax, and a tip if they choose to leave one. The app is free to download. You can also choose to add a small online ordering fee to app orders, or leave it off. That is your call.

Yes. Brewline is month to month, not a lock-in contract. Either side can end it with 30 days written notice, and there is no cancellation fee. Your store accounts and listings stay yours.

Yes. Customers can switch the app between English and Español (Latin American Spanish) in their account. Until they pick, the app follows their phone's language. Your menu item names show the way you enter them in your register.

Each Brewline app is set up around one shop location today. If you run more than one, tell us about your locations when you book a demo and we will tell you honestly what fits.

With Brewline Manager, on the web from any browser. You and your staff sign in with your phone numbers. See live orders and mark them started, ready, and picked up; mark items sold out; edit the menu; set hours and holidays; run deals and announcements; and see reports. You can also pause mobile orders for 15, 30, or 60 minutes when the line is long.

Yours. Your app has your shop's name, logo, colors, and menu, and it is listed in the App Store and Google Play under your own business. Customers search for your shop, not for Brewline.

Yes. The Brewline demo app is free in the App Store and on Google Play. It is a sample shop, so nothing is charged and no coffee is made. Your app looks and works the same way, with your name, logo, colors, and menu.